Emergency Services Industry Software: Enabling Service Level Improvements Whilst Reducing Staffing Costs
The
current economic climate and the reduction in budgets have increased the
pressure on emergency service organisations to improve, or at the very least maintain,
services levels whilst reducing labour costs.
The
Challenges:
- Improve or
maintain service levels
- Reduce
staffing / labour costs year on year
- Reduce excessive
overtime expenditure
- Historical
working practices that don’t provide the required flexibility needed to meet
demand
- Working
with the Unions to create more flexible working patterns
- Managing
multiple rostering systems
- No
real-time visibility across the entire service
- Complex
rules and contracts which make optimised scheduling almost impossible
With lives
on the line and the inevitable ministerial and public outcry if services levels
are not maintained, emergency service organisations need powerful and
flexible workforce management solutions. They not only needs to meet today’s
requirements, they need to address future requirements too as services
modernise and flexible working contracts become established.
Kronos has
been delivering complex Workforce Management Solutions to meet these challenges
for over 20 years; over 30 million employees use a Kronos solution every day.
The benefits
that Kronos can deliver include:
- Improving
/ maintaining service levels
- Reducing labour
/ staffing costs
- Improving
coverage & operational availability
- Ensuring that
the lowest cost resources are utilised first before resorting to their more
costly equivalents
- Automatic
validation of resources and appropriate skill levels to perform the desired
duties
- Real-time
visibility across the entire organisation
- Streamline
manual time consuming processes and reduce administrative costs
- Reduced staff
absenteeism and turnover through flexible contracts and better work life
balance
With
Kronos for Emergency Services you will have the tools that you need manage your
workforce more effectively, meet operational requirements and achieve the
required cost savings being imposed.
Request
more information about Kronos for emergency services workforce management
solutions.