Provide quality customer service

where it’s needed, when it’s needed.

Kronos for Hospitality

The hospitality industry relies heavily upon its staff to deliver quality service at all times. With your service reputation on the line, you need hospitality and leisure workforce management software that can help you deliver quality service where it’s needed, when it’s needed.


Kronos hospitality productivity solutions provide easy-to-use tools that help you manage your workforce and ensure you’re staffed appropriately at all times – across complex shifts and in multiple locations. With our hospitality and leisure workforce management software, you gain the functionality and insight you need to schedule even the most complex of work shifts.


Kronos hospitality and leisure workforce management software provides the results you need to manage your staff and consistently deliver top-quality service.


  • Create complex schedules across multiple locations
  • Align worker skills with job tasks
  • Provide higher levels of customer service
  • Control labour costs
  • Eliminate unnecessary manual processes
  • Increase productivity
  • Improve employee morale
  • Reduce employee turnover

With Kronos hospitality productivity solutions, we help you manage your workforce to meet your service demands.

  • Maybourne Hotel Group Selects Kronos to Automate Scheduling for Operational Staff

    Maybourne Hotel Group selected Kronos to manage scheduling for all operational staff at its headquarters and three luxury hotels in London. The Kronos employee scheduling solution will be used by nearly 1,500 employees and will help the organisation more effectively control labour costs and improve workforce productivity through complete automation of the scheduling process.

  • How Automated Schedule Design and Management Benefits Both Employers and Employees

    Scheduling can be a complicated task for employers, especially those organisations with 24-hour operations. However, with well-designed schedules and related policies and tools such as electronic schedule programs, organisations can positively impact employee and organisational outcomes such as job attitudes, work stress, and turnover.

  • Aberdeen Group - Workforce Scheduling 2011 - Automation Drives Accuracy, Efficiency and Business Outcomes

    This 2011 report, based on data from more than 200 organisations, builds on Aberdeen's previous research by examining how best-in-class organisations leverage workforce scheduling capabilities and technologies to impact organisational goals. Analysis of the survey data, collected in 2011, builds the business case for automation, empowering employees through shift bidding/swapping, and taking advantage of scheduling optimisation tools.

  • Reaping the Rewards of Flexible Working

    Using Workforce Management Systems to Support Flexible Working. This short paper outlines the benefits of flexible working, your obligations as an employer and the tools available to ensure that a flexible working environment is easy to administer to ensure that both the employee and employer get the greatest benefit from flexible working.

  • Flexing The Workforce

    The first step in flexing your workforce is effectively measuring your workforce. Kronos has developed a key performance indicator that measures the workforce, called Overall Labor Effectiveness™ (OLE). This gives your organisation the ability to analyse the impact of both direct and indirect workforce output.

  • Talented Workers Demand Tailored Solutions

    This article from Payroll World, April 2011 explores how employees are becoming more demanding, and certainly more discerning, when it comes to their employment. And because they are more engaged, employers must find tailored solutions to meet the demands of talented workers. Simon Macpherson, Kronos UK comments on how workforce management systems and effective scheduling can boost employee morale.

  • Scheduling Solution Guide

    Overview of the features and benefits of the Kronos scheduling solution.

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