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Retail Workforce Management: The Kronos for Retail Solution


Overview
Resources

Case Studies

The Co-Operative Group Case Study
Prior to the introduction of ‘Right for Us’ the Co-operative Group’s payroll spend was in the region of £400 million per year. By introducing new ways of working and using similar projects as a benchmark, the Co-operative aims to make savings of around £12 million annually, which will be achieved through improved payroll accuracy, tighter controls over working time, a reduction in paid sickness absence and better forecasting and scheduling.
Video Case Study - Somerfield - Kronos UK
Somerfield reveal the reasons behind choosing Kronos and the benefits that accrued.
Case Study - IKEA - Kronos UK
IKEA Staff scheduling at IKEA becomes more of an exact science following rollout of Kronos for Retail.

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Product Info

Workforce Central Scheduling for Retail Brochure
Kronos for Retail is a comprehensive workforce management solution designed especially for retail organisations. Download this brochure to learn how Kronos for Retail improves your business.
Kronos for Retail Solutions Guide
Kronos for Retail is a comprehensive workforce management solution designed especially for retail organisations.

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Retailers Achieve Fast Payback with Kronos® Workforce Management Solutions
From ensuring an optimally scheduled store to selecting the best-fit associates, retailers must make effective workforce decisions. Retailers are increasingly turning to Kronos® to control labour costs, minimise compliance risk, and grow revenue. And they are increasingly citing fast payback as a result.

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Research

Kronos Forms Reseller Agreement with Business & Decision in the Netherlands
Kronos Incorporated has extended its reach into the Netherlands through a reseller agreement with Business & Decision, a leading international consulting and systems integration company with a strong presence in the region.
IDC Retail Insights - Mobile Technology: Transforming Workforce Management
Mobile technology is transforming the retail marketplace. It is no longer just a solution for engaging your consumers. It's also a way to engage your greatest asset, your brand ambassadors, and the driving force behind customer satisfaction — your workforce.
Aberdeen Insight - Mobile Workforce Management Delivers Operational Productivity for Retailers
This Analyst Insight will outline how mobile workforce management can be beneficial for all labour management tasks within an enterprise, including scheduling, time and attendance, and training and development. Additionally, it will provide a mobile workforce management competitive vendor landscape, and assess its marketplace strengths and weaknesses.
How Automated Schedule Design and Management Benefits Both Employers and Employees
Scheduling can be a complicated task for employers, especially those organisations with 24-hour operations. However, with well-designed schedules and related policies and tools such as electronic schedule programs, organisations can positively impact employee and organisational outcomes such as job attitudes, work stress, and turnover.
Aberdeen Group - Workforce Scheduling 2011 - Automation Drives Accuracy, Efficiency and Business Outcomes
This report, based on data from more than 200 organisations, builds on Aberdeen's previous research by examining how best-in-class organisations leverage workforce scheduling capabilities and technologies to impact organisational goals. Analysis of the survey data, collected in 2011, builds the business case for automation, empowering employees through shift bidding/swapping, and taking advantage of scheduling optimisation tools.
Reaping the Rewards of Flexible Working
Using Workforce Management Systems to Support Flexible Working. This short paper outlines the benefits of flexible working, your obligations as an employer and the tools available to ensure that a flexible working environment is easy to administer to ensure that both the employee and employer get the greatest benefit from flexible working.
Nucleus Research Note - Kronos Managed Services: Flexible IT Options Yield Productivity Benefits
Nucleus interviewed Kronos customers to better understand how they are benefitting from managed services such as hosting and application management. Nucleus found that organisations are improving IT productivity, user productivity, and system upgrades when they outsource these responsibilities with Kronos Managed Services and the cost is competitive when compared with internal IT support costs and other third-party options. It’s a win-win for organisations: they can free up IT staff for more strategic initiatives and save money.
Flexing The Workforce
The first step in flexing your workforce is effectively measuring your workforce. Kronos has developed a key performance indicator that measures the workforce, called Overall Labor Effectiveness™ (OLE). This gives your organisation the ability to analyse the impact of both direct and indirect workforce output.
Workforce Management - Operational Excellence in Retail
The first step in flexing your workforce is effectively measuring your workforce. Kronos has developed a key performance indicator that measures the workforce, called Overall Labor Effectiveness™ (OLE). This gives your organisation the ability to analyse the impact of both direct and indirect workforce output.
Retail Whitepaper - Achieving a Competitive Advantage
The current economic climate has affected consumer spending with knock-on effects for organisations. As a result retailers have to control labour costs to gain significant competitive advantage.

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Media Coverage

Management In Practice 5th September 2011
Stressed workers admit to 'playing hooky' - Flexible working hours could reduce the number of employees taking sick days when they are not actually sick, a survey shows.
Reuters 1st September 2011
Organisations Worldwide Control the Cost of Employee Absence with Kronos
HR Magazine 2nd September 2011
Global absence: Chinese staff most likely to pull a 'sickie', find Kronos and Harris Interactive.
Business Wire 1st September 2011
Organisations looking to more effectively manage the worldwide problem of absenteeism are increasingly turning to Kronos Incorporated for their absence management needs, as illustrated by a 28-percent increase in absence management product revenue. The easy-to-own, automated solution from Kronos® helps organisations manage planned and unplanned absences, and reduces administrative headaches and compliance risk associated with specialised leave laws.
E Money Daily 1st September 2011
Organisations Worldwide Control the Cost of Employee Absence with Kronos
IT Briefing 2nd September 2011
A new global survey commissioned by The Workforce Institute™ at Kronos Incorporated and conducted by Harris Interactive reveals that employees in Australia, Canada, China, France, India, Mexico, the U.K, and the U.S, have all called in sick to work when they were not actually sick. The Kronos Global Absence survey looks at which regions have the highest rates of absenteeism, how the rest of the workforce is affected when employees call in sick, and what employers can do to better manage the problem.
IT Briefing 1st September 2011
Organisations looking to more effectively manage the worldwide problem of absenteeism are increasingly turning to Kronos Incorporated for their absence management needs, as illustrated by a 28-percent increase in absence management product revenue. The easy-to-own, automated solution from Kronos® helps organisations manage planned and unplanned absences, and reduces administrative headaches and compliance risk associated with specialised leave laws.
Compliance Reliance - Works Management August 2011
Using IT for effective health and safety management is a must, but there are several ways to do it. Brian Tinham looks at how to get the most from your compliance software
Fighting Back With Lean Labour - The Manufacturer August 2011
Overseas production isn't the only way to cut costs. Malcom Wheatley talks to Gregg Gordon, author of one of the summer's best reads.
IT Briefing 4th August 2011
Kronos Incorporated today announced financial results, company advancements, and customer successes for its third quarter of Fiscal 2011. Kronos® revenues for the quarter were $210.8 million. Earnings before interest, tax, and amortisation (EBITA) were $60.5 million.
IT Briefing 1st August 2011
Kronos Incorporated today announced that version 6.2 of its Workforce Central® suite has been certified by SAP. Through the integration provided by Workforce Central with the SAP ERP Human Capital Manageme (SAP ERP HCM) solutions, Kronos® makes it easy for organisations to extend the value of their ERP investment.
Talented Workers Demand Tailored Solutions
This article from Payroll World, April 2011 explores how employees are becoming more demanding, and certainly more discerning, when it comes to their employment. And because they are more engaged, employers must find tailored solutions to meet the demands of talented workers. Simon Macpherson, Kronos UK comments on how workforce management systems and effective scheduling can boost employee morale.
Preparing for the Mobile-Enabled Workforce
Mobile Retailing Global Perspective - Preparing for the Mobile-Enabled Workforce
Bring Mobile Technology To Your Employees
Read 'Preparing for the Mobile-Enabled Workforce' - how retailers can put mobile technology into the hands of their workers.
Payroll World - Staffing in Emergencies
The right workforce management solution can help your organisation cope with staffing in emergencies.
Retail Technology - Back Office Comes to the Fore
Retailers are operating in an increasingly complex environment. Even back office systems must deliver value for money and a greater return on investment. Operations are beginning to own forecasts, where workforce management systems are integrated with point-of-sale and item-level data.
Somerfield selects Kronos for Retail
Media coverage from Retail Technology
Short-staffed checkouts top shopper gripes
Media coverage from retail-week.com
Shoppers frustrated with long queues and unmanned pay points
Media coverage from The Retail Bulletin.co.uk
Ladbrokes streamlines payroll and time management
Media coverage from Retail Technology
IKEA optimise staff scheduling systems with Kronos
Media coverage from Retail Technology
Co-op to deploy workforce system to 2,200 stores
Media coverage from retail-week.com
Co-op to deploy workforce system in its 2,200 UK food stores
Media coverage from The Retail Bulletin.co.uk
Co-op revamps staff management with Kronos
Media coverage from Computer Weekly.com
Carphone to invest in staff scheduling tool
Media coverage from Retail Week

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Focus on Workforce Newsletter
Read the latest news from Kronos UK.
Focus on Retail Newsletter
Read the latest Retail news from Kronos UK.

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Next Generation of Workforce Management Technology from Kronos Helps Drive Profitability in Retail
Kronos is demonstrating its portfolio of next generation workforce management solutions at the National Retail Federation's (NRF) 101st Annual Convention and Expo being held in New York this week.
Kronos Experiences Strong Demand from Retail and Hospitality Markets: Posting 35 Percent Year-over-Year Growth
Kronos announced a 35 percent year-over-year growth in retail and hospitality product orders. Kronos customers span all segments of these industries, including big-box, specialty, service, and grocery retailers, as well as hotels and quick-serve restaurants."
Kronos Recognised For Ground Breaking New Products
Kronos Incorporated today announced that two industry organisations have recognised Kronos® for its revolutionary next generation workforce management technology. Kronos workforce mobile applications and its new user interface each won awards recognising achievements in technology innovation.
Kronos Recognised for Ground Breaking New Products
LAS VEGAS, June 27, 2011 — Kronos Incorporated today announced that two industry organisations have recognised Kronos® for its revolutionary next generation workforce management technology. Kronos workforce mobile applications and its new user interface each won awards recognising achievements in technology innovation.
Kronos® is Clear Workforce Management Choice for Diverse Retailers Across the Globe
Many retailers choose Kronos as their "one vendor" for an end-to-end solution. The Kronos suite includes budgeting, hiring, time and attendance, forecasting and scheduling, absence management, labor analytics, and HR and payroll applications.
SportsDirect.com
SportsDirect.com has selected workforce management solution, Kronos for Retail, to optimise the deployment of 17,000 employees in over 400 stores in the UK and Belgium.

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Find out more in our Resource Library.