Self Help Services and Flexible Learning Tools

Kronos self-help services give you valuable tools for finding the answers and information you need, quickly and easily. Visit the self-help portal for easy access to our award-winning support, 24 hours a day.

Service Case Studies: Gain an in-depth understanding of technology and how Kronos applications incorporate that technology.

Technical Advisories: Read the latest technical alerts.

Learning Quick Tips: Get training tips in short, self-paced modules you can view anytime online.

Technical Insider: Check out the technology guide for best practices, procedures, and tools.

Software Assurance: Get the latest available product releases, updates, and patches, including legislative updates.

Knowledge Base: Check out the online database with thousands of answers to questions about Kronos products.

FAQs: Get answers to commonly asked questions — organised and continuously populated from the Knowledge Base.

eCase Management: Get direct access to our online case management system.

Documentation: Review complete online documentation for most Kronos products.

Customer Forums: Connect with other Kronos customers and benefit from their real-world experiences.

Remote Support: Use this Web-based screen-sharing application to allow Kronos support representatives to remotely view and fix your system issues.

White papers: Read in-depth technical documents on Kronos technology and services.

If you are a Kronos customer and need immediate technical support, please go to the customer portal and log a case.

For more information, contact us.