Deliver great customer service

as you control
labour costs.

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Kronos for Retail

Managing the retail workforce is a significant challenge. Balancing the high cost of labour, tight budgets, variable staffing needs, and complex labour laws often puts customer loyalty, compliance, employee satisfaction, and profitability at risk.


The Kronos® for Retail solution completely automates the workforce management process. More than just a retail productivity solution, it delivers high-quality information to help you:


  • Improve workforce and store productivity: When costs decrease as a percentage of sales, profitability increases and provides fuel for further investment. A standardised approach to workforce management improves organisational visibility and control so you can manage labour to sales.
  • Control labour costs: Complete automation of employee scheduling and timekeeping helps reduce overstaffing, while lowering administrative costs.
  • Minimise compliance risk: A holistic workforce management process can automate error-prone administrative processes, including timekeeping, work-rule enforcement, attendance tracking, and leave management. It goes beyond risk avoidance — compliance in the workplace helps ensure fairness and drives employee satisfaction.
  • Increase workforce quality: Great customer service starts with satisfied employees. Our advanced selection science helps you hire best-fit people who will stay longer.

Kronos for Retail provides the tools to effectively manage your workforce to control labour costs, improve workforce productivity, and minimise compliance risk. Hundreds of retailers around the world use Kronos for Retail to fuel growth, increase market share, and improve customer loyalty.

Are you a current customer looking for assistance with your product? Visit our customer portal page. Or, for more information, visit the retail resources page.

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    Cloud computing is no longer a buzzword. It has permanently redefined existing markets and created new opportunities. In fact, according to Aberdeen’s Q2 Quarterly Business Review published in June 2011, cloud computing will be the largest area of technology spend in 2012 for leading organisations, cited by 38% of respondents. Retailers and food service operators are no exception to this trend, as cloud is proving to be a key differentiator when improving efficiencies and reducing costs. Additionally, moving to the cloud offers organisations in these highly seasonal industries the flexibility to scale up or scale down depending on business conditions. The challenge for retailers and food service operators embracing cloud will be in building a business case and selecting a viable provider to deliver results. This Analyst Insight, based on research collected in March and April 2012, will address the pressures, actions, and technology enablers facing retailers and food service operators when adopting cloud.

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