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Rentokil Initial selects Kronos to provide workforce management system for 66,000 employees

Rentokil Initial, the leading supplier in facilities management, pest control, washroom hygiene, contract cleaning and clinical waste management to commercial and government organisations, has selected Kronos® to optimise workforce management across the organisation. The initial scope of the programme covers 29,000 employees within the Initial Facilities division, with the option to roll out to the entire group of 66,000 employees. The programme covers solutions for employee time and attendance management, absence management and employee scheduling.

Debbie Dowling, MD Commercial Sector, Initial Facilities explains: “Following our decision to implement a workforce management system across our entire company, we set out to find a strategic partner to work with us on a wide range of workforce initiatives. We undertook an extensive tender process and selected Kronos because the team there demonstrated the depth of knowledge, systems expertise and skills we required from a partner. Kronos fully understands the challenges we face, with long-standing expertise in workforce management solutions coupled with unrivalled domain experience in contract services.”

Kronos will replace the wide range of time management systems used across the Rentokil Initial organisation. Debbie explains:  “Kronos will allow us to standardise on one system and simplify processes across the business. This will enable us to improve on our service delivery, pay accurately and drive out complex processes.  Having a single, centralised system will give us better Management Information and clear visibility to the workforce wherever they are employed in the UK, and we will also be able to benchmark procedures and ensure best practice is in place.”

Data collection with Kronos will be through GPRS enabled biometric technology and a telephony based IVR (Interactive Voice Response) service. Automating data collection for the payroll system will drive out inefficiencies and will ensure pay is accurate for all members of staff.

Rentokil Initial also expects to improve accuracy around budget v scheduled staff overheads. Kronos will ensure that there is tighter control between scheduled and deployed staff, therefore improving accuracy in this key area.

Simon Macpherson, Operations Director, Kronos Systems says: “Managing labour in contract services where margins are tight is a key priority to improving service delivery and profitability.  We are delighted to be working with Rentokil Initial on this range of workforce management programmes.”

Implementation has commenced and will take place in three phases over the next nine months for the current workforce of 29,000.

About Rentokil

Rentokil Initial is one of the largest business services companies in the world, operating in all the major economies of Europe, North America, Asia Pacific and Africa. The company has some 66,000 employees providing a range of support services in 58 countries.  Services include textiles and washroom services, pest control, tropical plants, parcels delivery and facilities services.

www.rentokil-initial.com

About Kronos

Kronos is the global leader in workforce management solutions that enable organisations to control labour costs, minimise compliance risk, and improve workforce productivity. Tens of thousands of organisations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring and labour analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.co.uk

Contact
Caroline Powell
J D Marketing
020 8297 5388
carolinep@jdmarketing.co.uk