Cloud Services
Let Kronos Manage, Support, and Host Your Solution
Focus on growing your business and let us handle the technical issues of, maintaining, supporting, and hosting your Kronos solution. You maintain complete control of all your workforce management functions, while we keep your workforce management solution running smoothly and cost-effectively with our Cloud Services.
Application Hosting
Outsourcing your solution to Kronos is a great way to increase your efficiency and free up your IT resources to concentrate on projects important to your strategic goals. You’ll also avoid the costs associated with procuring hardware, operating system and RDBMS licenses, and you’ll benefit from having knowledgeable Kronos consultants keep your system backed up and up to date with service packs.
Kronos can also have a temporary test environment available for your use when you’re just getting your project going or when you are facing delays in the hardware procurement process. There is no long-term commitment, and when you no longer need the environment it simply goes away as do the associated expenses.
Application Management
These services are built with your particular needs in mind. The basic package includes Kronos service packs and patches, quarterly system health checks, automated database maintenance jobs, integration and configuration management, and a Kronos Program Manager to facilitate service delivery.
Application Monitoring
After careful analysis of your infrastructure and processes, Kronos consultants can design, test, and deploy custom-built monitors in your environment. These monitors will alert you to error conditions in your system and work flows, providing specific information you need to correct the issue quickly and efficiently.
Technology Services
Kronos Services can also cover all the tasks related to the administration of your database and the performance of your hardware and software. This includes routine maintenance, emergency response, disaster recovery, and also analysing usage patterns and system resource utilisation to proactively ensure ongoing system performance. Our Technology Services are available on a per-project basis, or as an ongoing monthly agreement.
Easy to Deploy and Easy to Maintain
Your Kronos solution can be deployed at your location or hosted in one of our secure offsite facilities. And you can work with our remote implementation team to save valuable IT time and resources. Hosting and application management are available for licensed software customers. We also offer flexible pay-as-you go software-as-a-service (SaaS) subscriptions, so you can count on predictable monthly expenses.
Kronos can be your single point of contact for software upgrades, support, and maintenance. You stay in charge of your solution, but we handle service packs and upgrades, and take responsibility for keeping the application up and running.
If you are a Kronos customer and need immediate technical support, please go to the customer portal and log a case.
To get more information, contact us.