The customer experience is paramount at Kronos®. Sure, our solutions are easy and intuitive to use — delivering the value you expect and the innovative technology you need to engage and transform your employees into your greatest asset. But your satisfaction with Kronos means we're delivering on our promise to provide the experience you expect from an industry leader
Customer feedback shapes Kronos products and services every step of the way. Through surveys, product enhancement requests, reviews, and forums we ask, we listen, and we improve. Your feedback has already driven key improvements — from improved user interfaces to enhanced analytics features that provide deeper workforce insight. If you want it, we want to know about it. Here are just a few examples of how you've helped us improve our products and services.
Enhanced the user experience with advanced HTML5 core technology for compatibility across devices
Created an intuitive new interface with major improvements to primary product screens
Developed more efficient overtime projection and powerful scheduling rules for better fatigue management
Refined reporting capabilities to deliver deeper, more actionable insight into workforce data
Provided new Genies and employee engagement tools
Introduced a lean implementation methodology, Paragon™, to help you quickly get your hands on live software
Implemented KnowledgePass™ updates, including an intuitive user interface and improved search capabilities
We're passionate about our products and services, and want you to be, too. We want to hear your suggestions, requests, and anything else that's on your mind. Can't wait to share your experience? Join Kronos Insiders for exclusive opportunities to gain knowledge, share your experiences, and even influence the Kronos customer journey.
Connect with Kronos customers, partners and product experts to get instant online help, training and share ideas!