As senior vice president of operations and chief services officer, Christopher Todd oversees global customer operations for Kronos including customer success, professional services, education, support and renewals, helping customers maximise the value of Kronos workforce management solutions by delivering the experience they expect. Kronos workforce management solutions are used by 30,000 organisations in more than 100 countries around the world. Todd also oversees various operational functions including information technology, legal, and procurement.
Since joining Kronos in 2007, Todd has played an integral role in accelerating the company’s cloud strategy, which is now the fastest-growing aspect of the business. When Todd joined the company Kronos had virtually no cloud customers and now has thousands across a broad spectrum of industries – including healthcare, manufacturing, public sector, retail and hospitality, and services and distribution.
Prior to joining Kronos, Todd was a member of the executive team at Blackbaud, overseeing worldwide sales and operations, as well as operations in Australia and the United Kingdom. Earlier in his career, Todd held various corporate development, finance, and legal roles at companies such as NetGen, McKinsey & Co., and S.G. Warburg & Co.
Todd holds a juris doctor from Yale’s Law School and a bachelor’s degree in history and government from Harvard University.
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