Europe's hyper-connected, increasingly mobile workforce has high expectations regarding the technology they should have access to at work and the impact it could have on their performance. The CloudReady Report - commissioned by leading workforce management company Kronos and conducted among workers at small and midsize businesses (SMBs) - found respondents to be cloud-savvy and widely aware of the benefits of cloud computing. Now it is up to SMBs to harness this enthusiasm to drive productivity, whilst maintaining the necessary organisational structure and control.
- Cloud usage is pervasive. The CloudReady Report revealed extensive use of cloud applications amongst workers and a desire to integrate cloud into everyday activities and processes that underpin business productivity.
- Nearly two-thirds (64 percent) of workers believe cloud applications play an important role in supporting their day-to-day work.
- 83 percent report that, given the opportunity, they would prefer to use cloud applications over those deployed on-premise.
- Eight in ten (79 percent) expect the trend of people using cloud applications for work purposes to increase over the next two years.
- On average, workers use six different cloud applications in any given month.
- Workers demand flexibility. An increasingly mobile workforce sees flexible working practices such as remote working as vital to their role. Cloud is an enabler of this.
- Flexibility (91 percent) and real-time access (89 percent) were cited as the two biggest benefits of cloud for workers - both of which enable them to work more effectively.
- Workforce flexibility (58 percent) is the number-one perceived benefit of cloud applications for workers.
- Impact of the consumerisation of IT. Workers surveyed overwhelmingly stated that reliable technology is an essential factor in ensuring they are productive and satisfied in their work. Hyper-connected workers are demanding technology that supports their preferred way of working. This has become a pre-requisite and essential to doing their job - cloud applications need to support this.
- Workers today expect their employer to provide the technology they need to do their jobs. This is seen as a fundamental requirement for workers , whether this be reliable software (86 percent) or reliable hardware (84 percent) and, in a fragile economic climate, something they now expect more than a competitive salary (75 percent) and other benefits from potential employers.
- Nearly half (49 percent) of workers consider the quality of available technology and applications when considering one employer over another; this is more notable amongst those aged 18 to 24 (59 percent) compared to those aged over 55 (36 percent).
- The time is right for cloud deployment. Many SMBs are already benefitting from cloud deployments. However, there has never been a better time for every SMB to embrace cloud technology and the opportunities to derive increasing business value from the cloud are clear. SMBs should consider cloud as part of their wider IT strategy and implement policies and procedures to control the use of cloud within the business. By doing this they will deliver the safe, secure, flexible working environment that workers desire and drive improved productivity.
- Organisations would benefit by reviewing policies about deployment of cloud solutions to ensure they are fully utilising the assets and solutions at their disposal.
- Less than half of workers (45 percent) report that their organisation has a definitive policy in place when it comes to controlling the use of cloud applications within their business.
- In terms of who owns cloud: 21 percent believe the board is driving cloud adoption; 34 percent believe it is the IT department; 31 percent believe it is the workers.
- Brenda Morris, general manager, UK, Kronos
"Currently workers are freestyling with cloud apps and derive real value from the technology when speed, simplicity, and security are all addressed. It's now essential that more SMBs look at how harnessing the cloud can not only transform productivity, but also deliver a platform for them to compete in an increasingly competitive environment. At Kronos, we experiencing a significant increase in customers deploying in the Kronos Cloud to achieve all of the benefits associated with cloud computing."
The report surveyed the opinions of 1,000 knowledge workers across the UK, Netherlands, and Belgium. 1,000 knowledge-based office workers completed an online survey in March 2015. (500 in the UK, 400 in Netherlands, and 100 in Belgium.) Private and public sector organisations with between 50-500 workers were surveyed. Research was conducted by Loudhouse, an independent research agency based in London.
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About Kronos Incorporated
Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organisations in more than 100 countries - including more than half of the Fortune 1000® - use Kronos to control labor costs, minimise compliance risk, and improve workforce productivity. Learn more about Kronos industry-specific time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications at www.kronos.co.uk. Kronos: Workforce Innovation That Works™.
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