London, UK ,

Human resources (HR) professionals crave increased automation to ease the burden of administrative tasks, according to a poll conducted by Kronos Incorporated that asked HR leaders what they would change about their technology solutions and how they believe automation could impact their day-to-day activities.

The poll, which consisted of more than 100 HR professionals at the CIPD Annual Conference and Exhibition – the biggest event in the HR calendar, attracting over 5,000 HR and Learning and Development professionals – also asked respondents what HR technology bliss looks like to them. The two areas that came out on top were: an easier process and simplicity; and an integrated, all-in-one solution with 26 percent and 20 percent stating this, respectively.

Almost a third of HR professionals (32 percent) believe they could save more than two hours per day if administrative and manual tasks were automated, and a further third (35 percent) believe they could save between one and two hours per day. This means that the majority of HR professionals believe they can save between a day and a day-and-a-half’s worth of work per week through automation.

With that, it’s no surprise that more than half of HR respondents (52 percent) would increase the amount of automation in the solution if they could change one thing about their HR technology. Having a more intuitive interface (49 percent) and increased labour insights (28 percent) followed as second and third on the wish list of what HR would change about the technology they use. 

These numbers further confirm the vast amount of time that HR professionals are spending on administrative tasks – such as recruiting, benefits administration, and employee records – and demonstrates the need for intelligent, intuitive technology such as artificial intelligence (AI) to streamline tasks. Benefits provided by AI such as automatically suggesting qualified applicants for open positions free up the HR professional to be more present in the environment, contributing to workplace harmony for both HR and other employees.

Supporting quotes

  • Claire Richardson, director, the Workforce Institute at Kronos, EMEA & vice president EMEA professional services, Kronos
    “These statistics confirm that there is more that HR technology can do to improve efficiencies, and also increase satisfaction among those using this technology. HR leaders should work closely with IT teams to implement meaningful technologies that automate administrative tasks and enable them to focus on more rewarding and impactful tasks.”

Supporting Resources


About Kronos Incorporated

Kronos is a leading provider of workforce management and human capital management cloud solutions. Kronos industry-centric workforce applications are purpose-built for businesses, healthcare providers, educational institutions, and government agencies of all sizes. Tens of thousands of organisations — including half of the Fortune 1000 — and more than 40 million people in over 100 countries use Kronos every day. Visit https://www.kronos.co.uk Kronos: Workforce Innovation That Works.

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