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With such a large workforce spread across a number of regions, Nespresso realised it needed a more efficient staff work scheduling process. So in 2015 it partnered with workforce management software company Kronos to optimise the number of staff on the shop floor at peak times. It has since rolled out the system to other regions.

An antiquated workforce management system across the Royal Manchester University NHS Foundation Trust forced Sodexo to rethink its strategy for the future. Embarking on a relationship with Kronos, a workforce management technology provider, enabled a streamlining of processes fit for contemporary service delivery.

Kronos Incorporated and IBM are bringing together the next-generation capabilities of Workforce Dimensions by Kronos and IBM Watson Talent.

A new survey of retail managers has exposed the “corrosive” impact of unplanned staff absences on stores.

Can technology assist in creating an engaged workforce, or will the rise of Industry 4.0 lead to a disconnected and segregated shopfloor? MM hosted a roundtable of leading industry names to answer these questions, and many more.

Manufacturers face a tough recruitment challenge to find and retain the skilled staff they need to grow and prosper. Can the latest workforce management technologies give them the edge they need? Kylene Zenk reports.

The retail sector is currently facing a series of challenges, with some being longstanding and familiar, and others brought by more recent geopolitical and technological developments.

Technologies that empower workers to do their jobs more effectively will be “crucial” in the battle for greater productivity and employee satisfaction, according to a new report.

Misaligned policies are making it very hard for employees to negotiate basic work-life demands, and could potentially lead to a global employee burnout crisis, a new study says.

Kronos Incorporated has launched Workforce Dimensions, a new workforce management solution, that represents the next generation of workforce technology.