Challenges

LondonEnergy provides sustainable energy, recycling and resource management. Operating from nine sites in London, it provides safe and secure alternatives to landfill waste disposal, and runs reuse and recycling centres for household materials. Previously, management of employee absence was fairly unsophisticated. Time and attendance was based on trust, with employees logging their own working hours – a process that was prone to errors. With remote locations to manage and 75 different pay rules, there was little visibility of absence, and analysis was impossible due to a lack of centralised data.

LondonEnergy needed a solution that could:

  • Provide an accurate picture of timekeeping
  • Identify absence or lateness, enabling appropriate action to be taken
  • Deliver management information on lateness trends, absence levels and vacation taken
“With 300 of our own employees and 60 contract staff working 24/7 over nine sites, it’s essential that we have complete visibility of our workforce. Our Kronos solution gives us a view of absence, and enables us to measure the productivity of each location.”

Mark Beattie
Head of Central Services

Solutions

When Kronos was first installed, all employees including directors, started recording their working hours using Workforce Timekeeper. LondonEnergy saw immediate benefits and since then, use of the solution has become a business-as-usual process.

Time and attendance

  • Delivers immediate visibility of lateness and absence
  • Provides reports that pinpoint periods of absence and highlight trends
  • Enables employees to review their own hours worked

Results

The introduction of Kronos moved LondonEnergy from highly manual timekeeping managed at each location, to a system with centralised information on absence levels, lateness, vacation accruals and overtime, delivering an accurate and unbiased record for every employee. Visibility of under-scheduling enables action to be taken that ultimately improves workforce productivity. The solution also provides useful background to build a picture of an employee’s attitude to work, which is useful for HR appraisals.

PRODUCTIVITY IMPROVED

since under-scheduling is visible
and can be acted upon

ACCURATE & UNBIASED

timekeeping records for all employees
reduces pay disputes