Change is tough, and failure to succeed in the change management phase is the cause of many failed projects. People don’t tend to like change, especially if the businesses seems to be doing fine as it is, at least in the eyes of the employees. Fail to get buy-in from company leaders and it’s even tougher. But change management is no new phenomenon and we have a library of best practices to draw on.
Workforce management (WFM) and human capital management (HCM) provide particular challenges because employees and managers alike must adapt in order to get the optimal benefits of automation. If change isn’t managed properly, the success of your project is at risk - user-adoption is critical for WFM and HCM project success. Get this right and you’ll be well on your way to ensuring a smooth transition for all employees. In this concise white paper, we will explain how to beat the obstacles to successful, sustainable change.