Customer Experience Assessment for Retail Datasheet

Create the experience your customers want with a data-driven strategy

From checkout interactions to store cleanliness, get a clear picture of your customer experience with the Customer Experience Assessment for Retail.

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Customer experience is paramount in creating customer loyalty, increasing basket size, and boosting revenue. Find out how the Customer Experience Assessment for Retail can help identify gaps between the desired and current state of your customers’ experience.

By assessing your current labour model’s effectiveness in shaping a quality customer experience, the Customer Experience Assessment for Retail empowers you to create the desired customer experience while balancing the available labour dollar investment.

The Assessment provides a data-driven assessment of your current customer experience and helps:

  • Document the desired customer experience
  • Assess the success of the labour model at achieving the desired customer experience
  • Deliver quantitative insights on stores’ ability to achieve the desired customer experience
  • And more

Download this datasheet to learn how the Customer Experience Assessment for Retail can help chart a strategic path toward a consistently superior customer experience.