Extending Lean Labour to the Back Office

If you’re like many manufacturers, you’ve already implemented Lean principles in your manufacturing operations. Now that you’ve seen the benefits of Lean within your manufacturing operations, you may be looking to implement Lean techniques in your "back office." These processes include administrative tasks, sales and marketing, information technology, engineering, product development, and other "white collar" operations. By expanding proven Lean methods from your manufacturing operations to your back-office processes, your organisation can continue to extend the benefits of Lean across the entire organisation.