Increasingly tight budgets, consistently sluggish productivity brought about by skills shortages and outdated technology, and the ongoing uncertainty around Brexit are all contributing towards a climate in which adequate time and resource can be hard to come by. At the same time, automation in logistics and technological disruption – such as AI and autonomous vehicles – is increasing pressure on the industry to embrace innovation and revolutionise the way it operates.
In the face of such challenges, creating a more efficient workforce for logistics companies is a necessity. While the issues may be easy to see, figuring out how to address them with such limited resources is another matter entirely. Technology has become pervasive in our everyday lives, both inside and outside of the workplace, so it is logical to view it as a powerful enabler of greater productivity and a happier workforce.
Automation in logistics is very much supported by workforce management technologies as well: They strip out inefficiencies, automate cumbersome processes, and generally make life easier for managers and other employees.
While the potential of such technology is evident, maximising its impact and appeal will not be achieved by suddenly imposing a new system on employees, without taking into account their own working preferences and particular needs. Any such technology should be designed, built and implemented as part of an overall drive to empower employees to do their jobs more effectively, and in a way that encourages pride in their work. Workers at all levels of an organisation need to be front-and-centre in such initiatives, so the human impact of new workforce management technology should be assessed before it is introduced.
To discover more about the key issues impacting the sector and how automation in logistics is alleviating these, download Kronos’ latest white paper, Empowering the Employee: How technology will play its part in creating a more efficient workforce in the logistics sector.