This is the third in a series of three white papers that discuss proven strategies and best practices for optimising three key elements of success — People, Process, and Technology — to address critical challenges and drive competitive advantage in today’s logistics industry.

Logistics Insider: Top Technology Trends in Supply Chain Labour Management

Managers across the logistics industry have come to depend on warehouse management systems (WMS) and transportation management systems (TMS) to control daily operations and fulfill orders in a timely and accurate manner. Now they are looking for new and innovative ways to trim costs, enhance customer service, and differentiate themselves from the competition. Since labour typically accounts for more than 50 percent of operating costs and nearly two- thirds of that labour is directly responsible for driving revenue and delivering quality service competition,2 it makes sense that more logistics organisations are adopting labour management technology to optimise their most valuable resource: the workforce.

Download this whitepaper to gain valuable insights into the “Technology” trends and issues that are top of mind for managers across the logistics sector and learn the role labour management technology can play in enabling and optimising two critical elements of business success — people and processes — to drive competitive advantage and bottom-line results.

2 Society for Human Resource Management (SHRM), SHRM Customized Benchmarking Service (Unpublished data), 2014.