Siloed operations hinder service and facilities management companies in standardising workforce management. Focusing on similarities is more effective.
The workforce management complexities of siloed verticals within service and facilities management organisations are many: varying labour models and wage rates, escalating labour costs, temporary labour needs, and blind scheduling and demand planning. Yet, identifying the similarities among these verticals — sports services, stadiums, arenas, parks, attractions, lodging, gaming, higher education, hospitals, and more — can help multiservice organisations improve forecasting, scheduling, and timekeeping issues.
By utilising a horizontal approach to workforce management across all verticals, multiservice organisations can:
Download this informative white paper to learn more about how a horizontal approach to workforce management helps service and facilities management organisations meet the challenges they face, enabling them to provide a better experience for guests while increasing their competitive advantage.