Resources & Insights

Change management advice to help your whole team embrace your WFM and HCM plans, and ensure a smooth transition for all employees as they learn to use new systems and processes.

Having a great employee experience will keep you ahead of the competition. Organisations with more engaged employees typically outperform those without engaged employees.

Siloed operations hinder service and facilities management companies in standardising workforce management. Focusing on similarities is more effective.

Building the workplace of the future now, with the help of people and technology. What you need to be mindful of when you take your organisation to the next level!

This paper explores the myriad challenges being faced by the services sector of today, and how new and emerging workforce technologies will play an essential part in enabling smarter working and increasing employee satisfaction.

In today’s competitive Services and Distribution environment, delighting customers and employees with a consistently great experience is essential for improving performance, driving market share, building brand loyalty, and, ultimately, boosting revenue and margin. You need an engaged workforce with the right mix of skills and experience to deliver the quality of service today’s customers demand.

Tough competition, tight margins, absentee workers. Learn how Kronos for Facilities Management optimizes productivity and controls labor costs.

Kronos understands exactly how important customer services is, to deliver it you need to recruit, select and retain the best fit employees. Organisations with motivated and engaged employee's have operating margins three times higher than others. Manage your workforce more effectively, so you can achieve better business results, improve productivity and control labour costs by watching our distribution video.

Kronos® for Contract Services gives you visibility into your service labour costs and performance, helping you meet service levels and retain customers. With real-time visibility into contract worker attendance and performance, you can deliver workers who are on time and productive, minimise overtime costs, and make quick adjustments to meet customer agreements.

Much of the recent emphasis in Contract Services has been on identifying inefficiencies and driving improvement in margins. The six quick tips in this paper shed light on ways to manage your workforce more effectively, so you can achieve better business results. Even during tough economic times.