Resources & Insights

A recent Gartner report, “Prepare Yourself for the Future of Workforce Management” recommends that “application leaders responsible for transforming WFM as part of a broader HCM transformation should work with operations, finance, procurement and HR leaders to ensure that their organisation’s WFM requirements reflect an updated and holistic perspective that incorporates the needs of workers, managers, administrative staff and executives.”*

The Workforce Dimensions™ Community Success Plan is designed to keep your solution operating smoothly. Optimise performance with support and education tools.

Responsive support services help you take full advantage of your human capital management solution. Select a Kronos Customer Success Plan that fits your needs.

Choose the Workforce Dimensions™ Guided Success Plan for extended support, guidance and personalised reports that help you maximise the value of your solution.

Optimise the value of your Workforce Dimensions™ solution with the Signature Success Plan’s personalised success management and technical assistance.

This paper explores the myriad challenges being faced by the logistics sector of today, and how new and emerging workforce technologies will play an essential part in enabling smarter working and increasing employee satisfaction.

In today’s competitive Services and Distribution environment, delighting customers and employees with a consistently great experience is essential for improving performance, driving market share, building brand loyalty, and, ultimately, boosting revenue and margin. You need an engaged workforce with the right mix of skills and experience to deliver the quality of service today’s customers demand.

Balance retail customer experience with employee engagement for better workforce management. Find the right labor model for financial optimisation.

Today’s employees are switching between professional and personal modes more fluidly than ever before. The concept of worklife balance has evolved into a new seamless blend – and it’s employee driven. Employers that can enable this blend will benefit from increased motivation, productivity and retention.

Gregg Gordon’s new book, Your Last Differentiator: Human Capital, celebrates the workforce as any organisation’s biggest differentiator. Acquiring capital and technology is no longer a barrier to entry in any market, and the workforce’s application of capital and technology is what provides innovation and competitive differentiation. For existing organisations to compete with agile startups, they must fully utilize the talents of their workforce. The book explores this “activation of the workforce,” which requires transparency, trust, and respect. The author establishes his belief that workforce engagement efforts and improvement in fiscal performance don’t have to be mutually exclusive by examining how innovative organizations improve the experience for their workforce while simultaneously growing the bottom line.