Your Last Differentiator: Human Capital - Chapter One
Gregg Gordon’s new book, Your Last Differentiator: Human Capital, celebrates the workforce as any organisation’s biggest differentiator. Acquiring capital and technology is no longer a barrier to entry in any market, and the workforce’s application of capital and technology is what provides innovation and competitive differentiation. For existing organisations to compete with agile startups, they must fully utilize the talents of their workforce. The book explores this “activation of the workforce,” which requires transparency, trust, and respect. The author establishes his belief that workforce engagement efforts and improvement in fiscal performance don’t have to be mutually exclusive by examining how innovative organizations improve the experience for their workforce while simultaneously growing the bottom line.