Resources & Insights

Find out how 77% of UK retail employees are not engaged with their company brand values, but why retailers with higher employee engagement are 18% more productive, in some cases with 2.5 times higher revenue.

Learn about the major benefit of this plan - your own senior-level technical account manager - and what you'll gain from upgrading to this level of support.

A technology project can be deemed successful only if it meets the business goals the organisation set out to achieve. Even if your technical implementation is flawless and your new business processes are highly efficient and clearly defined, you’re not going to see the business results you hoped for unless the users adopt the new technology.

Kronos understands exactly how important customer services is, to deliver it you need to recruit, select and retain the best fit employees. Manage your workforce more effectively, so you can achieve better business results, improve productivity and control labour costs by watching our Retail video.

Kronos® for Retail is uniquely positioned to help deliver the quality experience that your customers expect. Our retail-specific suite of workforce management solutions provides the tools your associates need to drive employee satisfaction, decrease turnover, and improve productivity.

Kronos for Retail allows managers to automatically schedule best-fit colleagues at the best time to build loyalty and increase productivity. Best is defined by you, with criteria including historical data, attributes, and proficiency levels. Ensure tasks are completed correctly, on time and at the most appropriate time with integrated task management, and respond to fluctuations in store activity by making schedule changes on the fly — all from the convenience of a tablet.

It’s time to think more strategically about your entire workforce. Learn the benefits of a unified approach to HCM and workforce management.

The National Living Wage, Apprenticeship Levy and Business Rates mean that by 2020 (according to the BRC), UK retailers will be hit with a £14 billion bill - equal to 20% of total profits. A full 900,000 retail jobs will be lost in the UK by 2025.

A recent report showed that an average of £340 billion is spent on retail each year by a total of about 60 million customers. That represents an average spend of almost £5,700 per person in the UK, so business should be booming. Unfortunately, retailers are facing tough challenges - and human resources teams are at the forefront of the battle.

60 million customers spend an amazing £340 billion a year with UK retailers. Business has never been better - yet at the same time, there are challenging signs. Retail growth has slowed to just 2% PA. Costs are rising, fuelled by the National Living Wage, Apprenticeship Levy and Business Rates. The BRC estimates that by 2020, UK retailers will be hit with a £14 billion bill - 20% of total profits. By 2025, a full 900,000 retail jobs will be lost in the UK.