Resources & Insights

Absence critically impacts retail performance but technology can be used to accurately forecast customer demand and engage staff to reduce absenteeism.

Leverage the principles of Moneyball to determine the optimal labour to drive sales.

Boost employee engagement and increase workforce productivity. Learn the facts.

EE case study. Learn about their use of UKG Workforce Management technology for demand forecasting, automated labour scheduling, time and attendance, and labour analytics, and the impressive customer service, employee experience, and business benefits delivered.

According to global retailers, an unplanned absence rate of seven percent wreaks havoc on store operations, including staff productivity and satisfaction.

A recent report showed that an average of £340 billion is spent on retail each year by a total of about 60 million customers. That represents an average spend of almost £5,700 per person in the UK, so business should be booming. Unfortunately, retailers are facing tough challenges - and human resources teams are at the forefront of the battle.

In 2020 the world changed. A period of rapid and intense learning saw technology embraced and shifts in society bring new ways of working. The New Future of Work is here. We need to manage our workforces in new and better ways.

The phrase “new normal” has replaced the term “unprecedented times” in recent weeks. But what that “new normal” looks like is yet to be seen.

Learn best practice for using new Kronos Workforce Central 8 features for effective overtime management.

Learn about the roles and responsibilities of Kronos workforce solution System Administrators.