The Kronos Customer First culture is built on a set of principles designed to deliver the experience you expect.

Customer first

Customers expect us to deliver simple, reliable workforce solutions that streamline their day. To care about their business outcomes as much as we care about our own. And to truly understand their needs and their industry. They also expect us to lead them to smart decisions, connect them to Kronos experts and each other, and empower them with a wide range of self-service options. As a workforce solutions technology leader you can count on us always to put our customers first — and always to deliver the experience you expect.

We want to hear your suggestions, requests, and anything else that’s on your mind. And if you have a great story to tell about your organisation’s success with Kronos, we welcome you to share through our Kronos Spotlight customer Program.


Here are just some of the ways we put customers first:

  • Customer Success

    Build a world-class workforce with Kronos as your co-pilot, helping plan the pathway to your success through a proactive, personal and proven experience.
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  • Kronos Community

    Connects customers, partners, and Kronos employees to each other and to a wide variety of options for support, learning, and sharing information online
  • Customer Advisory Boards

    Let members help guide the future of Kronos products and services
  • Kronos Paragon™

    Our implementation methodology that helps simplify solution deployments for unprecedented time to value
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  • KronosWorks™

    Our annual customer event where customers and prospective customers gather with us to collaborate and learn how to maximise their Kronos solutions
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  • Professional Services

    Enable customers to extend the value of their solution through advisory and educational services
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